Faces of
Malaysia
Kuantan

Kuantan is the largest city of the East Coast of Peninsular Malaysia with a population of about half a million. It is also the capital of the state of Pahang.

Kuantan is located about halfway between Singapore (to the south) and Kota Bahru (to the north). The city is situated at the coast of the South China Sea near the mouth of the Kuantan River. The city is not a major tourist destination, rather a stopover point for island destinations (Tioman, Redang, Perhentians, etc.) along the East Coast. From Kuantan you can also also reach the popular beach in Cherating in less than an hour with the local Bus.

Kuala Lumpur

Kuala Lumpur is the capital and the largest city of Malaysia. Being a young city (founded only in 1857) it developed fast into a bustling metropolis of 1.5 million people (6 million including the satellite cities in the Klang Valley). Kuala Lumpur, or simply KL (as it is it called by Malaysians), literally means “muddy estuary” in Bahasa Malaysia. With good and cheap accommodation, great shopping and even better food in this multi-cultural melting pot, increasing numbers of travellers are discovering this little gem of a city.
Having been in the shadow of other big cities in the region like Bangkok and Singapore, KL was put back on the map for good with the opening the Petronas Twin Towers in 1997, until 2004 the highest and still one of the most impressive buildings in the world. Though, the sights are not what makes this city unique, it’s KL itself and it’s mixture of people and visitors.

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Taxis

Taxis in Malaysia don't necessarily have the best reputation. Even though they are required to use the meter, many of them refuse to use it and you need to negotiate the price up front.

Taxi Apps

Calling Taxis with mobile apps
A safe and popular way to order Taxi and avoid the hassle of making sure they properly used the metre is to order them through your smartphone. After registering, you can easily order a taxi as the app gets your location from the phone and shows on the map how many taxis are nearby. Once, a taxi is available it will tell how long it will take to reach and you can track the taxi on the map. You can read and give reviews of the taxi driver.  It is already great way to get to know and talk to the drivers.
There are 2 competitors in the Malaysia market:

Grab Taxi
www.grab.com/my
Grab is a local company and you can choose wether you to order a regular taxi or a privat car. Grab Taxi might have slightly higher fees, but the drivers also earn a bit more compared to Uber drivers. You add your credit card details and pay through the app or you can choose to pay the drivers in cash.
Grab currently operates in the following cities: Kuala Lumpur and the whole Klang Valley, Penang, Johor Bahru, Singapore, Kuching, Kota Kinabalu and Melaka.

Uber
www.uber.com
Uber is an American company and offers usually the lowest prices (however rates constantly change depending on time of the day!). You need to add a credit card and pay through the app.
Uber operates in these cities at the moment: Kuala Lumpur, Penang, Singapore, Kota Kinabalu, Kota Kinabalu.

 

Regular Taxis

Request to use the meter
Of course, the are also good and honest taxi driver out there but unfortunately also a lot of black sheep. It is always best to go by meter but some won't turn them on unless you convince them otherwise. A short ride within the city centre shouldn't cost you more than RM5 to RM10 with the meter. So if you really can't find taxi that is willing to use the meter, don't pay more than RM15 for ride within the city center. Rides to KLIA or LCCT aiport from Kuala Lumpur are always charged with a fixed price (usually RM75 for a budget taxi from 6am until midnight).
The regular taxis in Malaysia had the "honour" to be rewarded as the worts taxi drivers in the world in 2012 by the website londoncabs.co.uk! Congratulations...

Budget Taxis versus Executive Taxis
In Kuala Lumpur there are 2 types of Taxis: 

Budget Taxis
Budget taxis are normally red and white in color. 
Rates: RM3 (first 1km), RM0.10 each consequent 115m

Executive Taxis
The fleet of the blue Executive Taxis seems to be a good alternative to the red/white regular taxi for rides within the city center. The blue taxis have slightly higher rates but are newer cars and always use the meter.
Rates: RM6 (first 1km), RM0.20 each consequent 150m
Hotline: +6012.251.7515Blog KL Executive Taxi Service

Taxi Coupon Counters
Some main arrival points and attractions offer taxi counters, where you purchase a fixed price coupon for a taxi ride. When you arrive at KLIA make sure you go to the official taxi counter to prevent being ripped off (about RM75 for a ride to the city center with a budget taxi). Same applies to the KL Sentral railway station (RM13 to hotels in the city center).
 

More taxi companies:
Sunlight Taxi / phone: 1300 800 222
Public Cab / phone: 03-6259 2020 (KL)


inside a taxi in Malaysia
inside an old Proton Saga Taxi in KL, still the most common budget taxi in Malaysia


Taxi Fares for Budget Taxis in Peninsular Malaysia

taxi charges in Malaysia
sign of taxi charges on a taxi in Kuala Lumpur in February 2014

Meter (Distance)
for the first km: RM3.00
for every susequent 115 metre: RM0.10

Meter (Time)
for the first 3 minutes: RM3.00
for every subsequent 21 seconds: RM0.10
Fares based on time will be calculated when taxi moves below 20km/h

Additional charges for hiring through phone: RM2.00
Surcharge afer Midnight (12midnight to 6am): 50% extra to the metered fare
Highway toll charges paid by passenger
to KLIA / LCCT airport: extra RM12
to Penang Airport: extra RM7

Complaint Number: 1-800-88-9600
www.jpj.gov.my

 




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Kuala Lumpur, Chinatown and Merdeka Square
Kuala Lumpur
Chinatown and Merdeka Square