Borneo Global Backpackers Lodge

First of all, the free airport pick-up is a LIE!! We confirmed with the staff about the pick-up a few days before we arrived but when we arrived, nothing was there. So we called them and they told us that their pick-up van was ACCIDENTALLY unavailable, simply because they used it for other tours on the same day. So we needed to get a taxi to get to their place. When we arrived, they apologised and promised that they would compensate by bringing us from the centre of town to the airport on our last day in KK. Again, we confirmed the time with them the night before but guess what, nothing showed up 2 hours before our flight. I called them and they just indifferently told me that the driver was not around. When I questioned their service and attitude, they just dropped the call before I finished my sentence.

I still get irritated thinking about this experience. After all, nothing is worth at this place. Despite the horrendous service, the location is bad, their tours were much more expensive than other agencies, and they didn’t give us the requested room type. I’ll never ever recommend this to anyone, NEVER!!